Frequently Asked Questions
Questions:
- What pests do SOS usually deal with?
- What can I do about pests?
- When will SOS carry out the work to deal with the pests?
- What can SOS do about fleas?
- What can SOS do about cockroaches?
- What can SOS do about bed bugs?
- What can SOS do about wasps?
- What can SOS do about rats and mice?
- Who has to pay?
- Can SOS give me advice on dealing with pests myself or recommend poisons and pesticides for me to buy?
- What useful advice can you give on preventing rodents from entering buildings?
Answers:
1. What pests do SOS usually deal with?
Cockroaches, Ants, Bed Bugs, Bees, Wasps, Beetles, Ticks, Moths, Flies, Maggots, Spiders, Silverfish, Woodworms, Flea.
2. What can I do about pests?
Contact SOS SERVICES UK on 020 7265 8600. Appointments can be made at the time you call. You will be given either a morning or afternoon appointment but we cannot give you a specific time.
3. When will SOS carry out the work to deal with the pests?
Usually between 9:00am - 17:00pm Monday to Friday.
4. What can SOS do about fleas?
Treatment For fleas is by fumigation, spraying carpets and soft furnishings throughout the premises. Any dogs or cats in the home should be treated by a vet to help prevent re-infestation.
5. What can SOS do about cockroaches?
Treatment for cockroaches will be either by spray, gel or fumigation.
6. What can SOS do about bed bugs?
Treatment for bed bugs is by spray or fumigation to the bed and surrounding areas, and it is recommended that all bedrooms are treated.
7. What can SOS do about wasps?
While wasps are not classed as a risk to public health they can cause considerable nuisance. A wasp nest is destroyed by injecting an insecticide dust into the entrance of the nest. There is no need to remove the nest after treatment. Wasps will not re-colonise an old nest.
8. What can SOS do about rats and mice?
These are both treated within a programme of baiting over a 3 to 4 week period.
9. Who has to pay?
The occupier/or landlord has to pay. The payment can be done in cash or by cheque. An invoice will be either handed to the person on site or posted.
10. Can SOS give me advice on dealing with pests myself or recommend poisons and pesticides for me to buy?
We can give general advice but we cannot recommend any particular products or be held responsible for the outcome. Proprietary treatments are widely available from DIY stores, who also offer good general advice.
11. What useful advice can you give on preventing rodents from entering buildings?
Because of the agility of these creatures it may not be possible to completely stop them. However there are common entry points that can easily be dealt with by DIY.
- Fill all the gaps around pipes.
- Fix perforated metal around air vents at the base of the buildings, and on walls to a height of up to 3 metres.
- Fill all gaps around windowsills and door thresholds.
- Fit a metal kick plate to a gap of more than ¼ inch under external doors.
- Fix a batten to the floor to fill the gap under an integral garage door.
- Fill any holes where services go through the walls in garages and external meter cupboards.
- Make sure old waste pipe holes are filled after a replacement sink has been installed.