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Accessibility Statement

This page states our intention that our website is usable and accessible to all users and details some of the measures taken. This website's objective are to conform to the W3C's Web Content Accessibility Guidelines 1.0, Level AA, to ensure a Web accessibility standard have been achieved and are maintained.

Access keys:

The UK Government Access Keys Standard has been applied to this site. These provide a keyboard shortcut for users wishing to go directly to specific parts of the site and help those who do not use a pointing device, such as a mouse. A subset of the standard has been used and the access keys are defined as follows:

S - Skip navigation
0 - Accessibility
1 - Homepage
2 - About Us
3 - Site Map
4 - F.A.Q.
5 - Links
6 - Jobs Vacancies
7 - Contact Us
M - Mammal Control
B - Bird Control
I - Insect Control
H - Hygiene Services
G - Graffiti Removal
R - Rubbish Clearances

How to use access keys:

Access keys work slightly differently depending on which browser and type of computer you are using - this is a summary of the main different ways:

  • If you are using Microsoft Internet Explorer 4 on a PC, press 'alt' and the access key character at same time
  • If you are using Microsoft Internet Explorer 5 on a PC, press 'alt' and the access key character at the same time, then press the enter key
  • If you are using Microsoft Internet Explorer 5 on an Apple Macintosh, press 'control' and the access key character at the same time
  • This accessibility initiative is also supported by Netscape 6; use the 'alt' key on a PC, or the 'ctrl' key on an Apple Macintosh
Alternative text:

All images on this site are accompanied by a brief alternative text which where appropriate identifies an image or its function. This alternative text (alt-text) is generally only visible when the browser's automatic image loading feature is turned off.

Links:

All text links are written so that they make sense when read out of context.

Text size:

The text on this website has been styled using a non-fixed value in a style sheet. This means that users can easily change the text size using their browser settings.

More help:

For more information and help about changing your browser settings please visit the BBC's My Web My Way pages.

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